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Tenant Testimonials

With years of experience in the Edinburgh property market and hundreds of satisfied tenants, we can put our unique knowledge of the market to work for you.

Ben Property found us the perfect rental property for our requirements. The necessary paperwork and checks were carried out swiftly and efficiently. All our requests with regards to entry dates and other internal housekeeping matters of the property were carried out to a very high standard. 
Everyone that we have encountered at Ben Property has been so friendly, hugely helpful and very professional. 
We could not be happier with their servicesUrsula de Montfalcon

I rented a flat with Ben Property for a year and it was a very pleasant experience. Lena and Rachael were always very quick to respond to my emails with helpful replies, and my deposit was refunded without any delay and reasonable deductions. I would certainly use them again. Suraj

My experience with Ben Property has been exceptional. Their team have been very professional and courteous. Nothing has seemed too much trouble and I wouldn’t hesitate to recommend them.Fraser Purves

By far the best letting agent I’ve dealt with in 10 years of renting property in Edinburgh. Very friendly team and the whole experience was seamless.
Highly recommend.Kirsty Lawrie

Fantastic service – very professional and efficient. Theo definitely went the extra mile and beyond what was expected. Would highly recommend. Lucy Ozanne

Absolutely fantastic service. Lovely people and there were no hidden or extra costs. Definitely the best estate agent I’ve ever dealt with.Petr Urubek

Professional and Fair. Very positive leasing experience over my 20 month stay in their managed property in Edinburgh.Joe Gaudette

Moved in to our property managed by them October 2011 – never had a problem with them. Always helpful if there are any problems and always happy to fix anything that is broken. Unlike other agencies I have dealt with they give plenty of notice if they want to do a flat check and organise repairs quickly and promptly. Best letting agency I have ever worked with!Liz Mackie

Good experience overall as a tenant. Sometimes took a little longer to take action on key requests but eventually were always helpful (seemed a bit too much under influence of landlord approval at times on some very simple key requests.. …however in the end always fulfilled the requests(may ne that was to do with landlord being difficult ) . Found them reasonable to deal with at end of tenancy as well, i.e they were fair on deductions they made (unlike many other companies which simply rip off the tenants when it comes to deposit deductions).dealt with them 2013-2014. Usman bashir

In late 2015 I had an urgent requirement for accommodation to replace my home which was severely damaged due to a water leak. Ben Property, who manage similar high end properties, were able to offer two apartments within the West End of Edinburgh. The property which I agreed to rent was presented in first class condition and the staff at Ben Property could not have been more helpful when it came to moving in. The same can be said when leaving the property, everything was handled in a seamless and professional way. I would have no hesitation in recommending Ben Property as a ‘first stop’ for anybody with a property rental requirement in Edinburgh.Gordon Macpherson