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Landlord Testimonials

With years of experience in the Edinburgh letting market and hundreds of satisfied landlords, we can put our unique knowledge of the market to work for you.

Ben property have managed many of my buy to lets over the years and I highly recommend them. Always professional and on the ball, particularly Gillian who is very patient. 5 stars from me!Ken Fowler

Ben Property has managed my property for many years…. In all that time I have never had a single incident where I felt I should complain about the service offered…….. ALL the staff at Ben Property are extremely efficient, professional and very kind. If a problem arose regarding my property – it was dealt with immediately… I have always placed complete trust in Ben Property to resolve any problems relating to my property. I have felt always that my property has been always properly and efficiently managed. ALL the staff are completely helpful.   Very professional. Efficient but also very kind/humane…. In today’s world – where everything is automated – there is practically no human contact- I feel always in contact with the staff at Ben Property. I would recommend Ben Property 100% to anybody who’s has a property to manage. Best regardsKathleen  Sheermohamed

We have recently used Ben Property to let our Edinburgh home. We have personally received a fantastic service from them, Theo has been especially helpful, at all stages so far. We moved to them after a very disappointing experience with ****** & **. and the difference in service has been marked. They have good connections with relocation agents, were very proactive with prospective tenants and gave us feedback after every visit. Communication has been great.Jill Somerville

I always say the test of a good Agent is when things go wrong.  Anyone can take the commission when things go right and the customer is happy.  We have had our share of disasters over the years and Ben Property have been excellent.  I would recommend them to anyone. Brilliant caring staff who all know me when I call. Ten out of ten! Pat Sharp

Ben Property have managed approximately 10 flats for me and other family members for around 8 years now and we have been delighted with the thorough and professional service we have been provided throughout.  Ben Property have also managed tenant changeovers in a way that has ensured that we have had no void periods with any of the properties and also provided helpful local market knowledge in recommending when it would be appropriate to increase rents. I have also found Ben Property to have been very pro-active in dealing with any tenant issues in order to find quick and sensible solutions. Ben Property also have a comprehensive network of suppliers and contractors which means that any issues arising with any of the properties themselves are dealt with very quickly and at a reasonable cost and with minimal involvement from my side. I moved abroad 3 years ago and Ben Property have ensured that even with me being in a different country it has been incredibly straightforward to continue to hold on to these rental properties as I have peace of mind that they are being run and looked after professionally and with virtually no input required from me.David Forbes

Ben Property has looked after my flat in Edinburgh for many years, and has consistently given me an effective and courteous service.  They have also achieved a good rental for me, and have kept the accommodation occupied with no voids.  I would be happy to recommend them to anyone looking to let a property in Edinburgh. Sorrel Bentinck

I have worked with Ben Property from 2008 and during this time have found them great to work with. I was overseas away from the property therefore it was great to have piece of mind that everything was cared for. They always found me good tenants and quickly which is all you can ask for. The staff were always courteous and patient and nothing was a problem and always followed up. I would happily recommend Ben Property as a letting agentRichard Latimer

I have been thoroughly impressed with the service provided by Ben Property who have looked after my apartment for over 3 years. From the very start, the staff have been a pleasure to work with and have guided me through all the steps in understanding the processes and I have full confidence in their management of my property. Ben Property has provided excellent tenants as well as good quality contractors whenever work is required. I’m always impressed with their timescale when answering my queries, which is almost immediately and always friendly.Douglas Millar

I have been a client of Ben Property (previously Jenners Property Department) for over thirty years. My apartment has been rented out almost constantly throughout that time and I have been very satisfied with the efficiency of the staff at Ben Property. They always deal quickly with any queries, whether from myself or the tenants. My flat was renovated recently and as I live abroad Ben Property were in charge of the work, which was carried out in a very satisfactory manner. They have even gone above and beyond what is expected from a letting agency by offering advice on various matters. Over the years I have been very fortunate to deal in particular with Gillian Nielsen, who is a staff member ‘par excellence’. I would definitely recommend their services.Sheila McGregor

I have been using Ben Property for 4-5 years now. From a landlord’s point of view, they manage my properties efficiently, in terms of keeping voids to a minimum, achieving fair market rents and ensuring the properties are being well maintained by the tenants. Additionally, Ben Property realise that by dealing with a tenant’s issue fast and effectively, this leads to a happier tenant who is more likely to stay in the property for longer which benefits both the tenant & the landlord. For the reasons above, I have started shifting more of my property portfolio over to Ben Property.Tom Kelly