Emergency Information

If you have an emergency which occurs outside of office hours then you may use the following 24 hour contact numbers:

• Andrew Hunter (Maintenance) 07584 212445
• Stuart Montgomery (Managing Director) 07879 678118

If, at any time, you smell gas you must open all the windows, shut off the gas supply at the meter, call Transco on 0800 111 999, and avoid naked flames and all other ignition sources.

Emergency call outs are charged at double time so, before calling them out, you must be sure that the situation is an emergency otherwise you could be liable for the charge.

You will also be charged if you are responsible for the call out. For example, if you lose your key and require a locksmith to gain entry to your property, you will be liable for their call out, labour and material costs.

If you require a household appliance to be repaired, please wait until the office is open to report the fault as repairs to appliances are not classed an emergency.